Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Contact details (email address, phone number, WhatsApp number)
• Date of birth
• Identification documents (e.g., NIN, passport, driver's license) where required for verification
• Payment information (processed securely through third-party providers)

b. Property Information

• Property details you list or interact with
• Location data (city, state, and country)

c. Usage Information

• Your interactions with our platform
• Search history and preferences
• Communication with landlords, agents, or tenants

d. Device & Technical Information

• IP address
• Browser type and version
• Operating system and device information

2. How We Use Your Information

We use your information to:

1. Provide, operate, and improve our Services
2. Verify your identity and prevent fraud
3. Facilitate property listings, rentals, and communication between users
4. Process transactions and payments securely
5. Send you updates, promotional offers, and important notifications
6. Comply with legal obligations and regulatory requirements

3. Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests (e.g., improving user experience)

4. Sharing of Information

We may share your information with:

• Property owners, agents, and potential tenants as part of facilitating transactions
• Third-party service providers for payment processing, analytics, marketing, and hosting
• Law enforcement or regulatory bodies when required by law
• Business partners in case of a merger, acquisition, or sale of assets

We will never sell your personal data to unaffiliated third parties.

5. Data Retention

We retain your information for as long as necessary to provide our Services or comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

6. Your Rights

Under the Nigeria Data Protection Act (NDPA 2023) and applicable laws, you have the right to:

• Access your personal data
• Correct inaccuracies in your data
• Request deletion of your data ("Right to be Forgotten")
• Withdraw consent at any time
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us at info@resavation.com.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site functionality
• Remember your preferences
• Analyze traffic patterns
• Deliver personalized advertising

You can adjust your browser settings to refuse cookies, but some features of our Services may not work properly.

8. Data Security

We implement industry-standard security measures, including:

• SSL encryption
• Secure authentication protocols
• Regular system updates and monitoring

While we take every precaution, no method of transmission over the internet is 100% secure.

9. International Data Transfers

If your data is transferred outside Nigeria, we ensure appropriate safeguards are in place, such as contractual clauses or compliance with international data protection standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you via email or by posting a prominent notice on our platform.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: